The following list of core values reflects what is truly important to us as an organization. These are not values that change from time to time, situation to situation or person to person, but rather they are the underpinning of our company culture.
Many people and organization feel that Scope 10 is an exciting company to choose for all their service needs. These core values are the primary reasons for these feelings and they will transcend our growth. By maintaining these core values, regardless of how large a company Scope 10 becomes, we can preserve what has always been special about our company. These core values are the soul of our company.
Quality Standards: Our standards are high and our goal is to provide the highest quality products we possibly can. We define quality by evaluating employees, services, solutions, education, appearance of all of the products we provide and even right down to the type of customers in which we wish to partner with. We are buying agents for our customers and that’s the bottom line.
Our Customers: You are our most important stakeholders and the lifeblood of our business. Only by satisfying our customers first do we have the opportunity to satisfy the needs of our other stakeholders.
Extraordinary Customer Service: We go to extraordinary lengths to satisfy our customers. We want to exceed their expectations on every Web Site, Product and Service we provide. We know that by doing so we turn customers into advocates for our business. Advocates do more than partner with us, they talk about Scope 10 to their friends and others. We want to serve our customers competently, efficiently, knowledgeably and professionally…..Always!
Education: We have generated greater appreciation and loyalty from all of our partners by educating them about emerging trends in the digital and technology world. One of the rules we have here at Scope 10 is to educate first and sell second.
Meaningful Value: HANDS DOWN! We offer the best value to our customers by providing them with high quality products, extraordinary service and a competitive price. We are constantly motivated to improve the value proposition to our customers.
Innovation: We value experiments. Friendly competition within the company helps us to continually improve our processes and solutions. We constantly innovate and raise our standards and are not afraid to try new ideas and concepts. We have so much value in our business partnerships that we often turn to them for fresh new ideas and appreciate the feedback we get from them.
Patrick Cota – Founder & President
Scope 10 LLC